Auto Body & Collision Repair, Paintless Dent Repair

FAQs

Frequently Asked Customer Questions

  1. Q: Does DentBuster Inc. guarantee a time period for the assessment to be completed?

    2. The guarantee is lifetime as long as the vehicle is owned by the same person. We provide same day assessments for our customers’ convenience.

  2. Q: Are they a designated repair shop for any insurance companies? Are there any insurance companies that DentBusters doesn’t work with?

    3. A: We work with all insurance companies so we don’t have a contract with a particular insurance company. We do assist our customers in processing their claims, no matter who their insurance is.

  3. Q: What does “finishing” entail?

    4. A: Finishing is the final processing of the vehicle after completing the repairs. Our techs will detail the vehicle inside and outside before returning it to the customer.

  4. Q: Surface repairs mean bodywork, right?

    5. A: Surface repairs mean minor, superficial repairs, such as removing small dent/dings.

  5. Q: Does DentBusters help customers arrange for a rental car during the repair?

    6. A: Yes, we do help them get into a rental. We actually go beyond just helping our customers get a rental vehicle. We have our own rental vehicles and we will help them rent one of our vehicles if we have one available or we will help them make a reservation with a rental company.

  6. Q: Will DentBusters pick up and drop off customers who are having repairs done? If so, is it limited to a certain radius, such as within 5 miles of the shop?

    7. A: Yes, we do. We like to help our customers by picking them up or dropping them off. Please call for more details.